Creator support desk

Which creator’s script is this about?

CfxMods fronts resources built by independent FiveM creators, so almost every good answer starts with a brand name. Say whose script it is, which framework your server runs and what you expected to happen. The message is emailed to the store inbox and a person writes back to the address you leave.

Lead with the brand name Naming the creator lets us open the exact listing you bought, with its frameworks, dependencies and update notes.

One route in, one route out This form is the way in and email is the way back. There is no separate queue or portal to keep checking.

Nothing is filed away Your message is emailed rather than stored here, so leave out passwords, database logins and license keys.

cfxmods · dispatch 3 steps

Send it to the desk

Three short steps. The first one is the one that matters.

01 Which brand

Creator brand or server name The name printed on the resource, or the server you run. This is what points us at the right listing.

What is this about?

Pick the closest one. It sets the tone of the reply, not the queue.

02 Where the reply goes

Your name

Reply email Already bought? Use the address from checkout so the order is easy to find.

03 The detail

What happened, and what you expected instead 20 characters minimum. Console output is welcome. Strip credentials and license keys before pasting.

Answered by email only. Nothing you write is published anywhere on the store.

Put this in the box and the first reply usually settles it

The creator brand and the exact resource name
Your framework and build: QBCore, ESX, Qbox or standalone
Dependencies already running, such as ox_lib or your inventory
The console line that appears at the moment it breaks
What you changed in the config, and what you expected instead

Never paste database logins, API keys or license keys. Redact them first.

Download links gone missing?

Files are emailed the moment payment clears, so the spam folder of the mailbox used at checkout is worth a look first. If they are not there, send the form from that same address and name the resource — the links go straight back out to it.

Creators: get your brand fronted here

If you publish FiveM scripts and want them in front of server owners, choose the creator listing topic and tell us what you build, which frameworks you target and how you handle updates.

See the creators already listed

After you press send

Three moves, and none of them are automated away.

No status page to refresh and no reference number to memorise. Here is the whole route your message takes.

You name the brand The creator or server you typed in step one is the first thing read, because it decides which listing gets opened alongside your message.

Someone opens that listing next to your note Frameworks, dependencies and the resource's own configuration are checked against what you described, rather than answered from memory.

The reply comes back by email To the address in step two, from a person, and you can simply reply to it to keep the same thread going.

Support for scripts bought from CfxMods creators

The catalogue here is other people's craft: independent FiveM developers who build a police system, a garage, an MLO or a full economy and publish it under their own name. That is why a support message is nearly always about one brand's resource, and why naming that brand is the single most useful thing you can do. The name in your order email is exactly the name to use.

Asking before you buy

Compatibility questions cost you nothing and are welcome from people who have never bought a thing. Tell us the framework your server runs, the resources you already depend on, and the behaviour you actually need out of it. If a script is a poor fit for your build, hearing that first is better for both of us than a refund conversation later. You can also narrow the catalogue yourself:

QBCore scripts ESX scripts Qbox scripts Everything in the store

Install help that names the resource

Most install problems come down to a missing dependency, a framework version the resource was not written against, or a config value edited into an invalid state. All three are quick to spot when the message carries the creator, the resource name, the console line and the section of the config you changed. A vague report costs an extra round trip before anyone can even guess.

Creators, listings and partnerships

If you write FiveM scripts and want your work fronted here, pick the creator listing topic and describe what you publish, which frameworks you target, how updates reach buyers and where your resources are sold today. Give us something to look at, a demo video or a live listing, and skip the pitch deck.

Orders, files and what you may do with a resource

Download links go out by email as soon as payment is confirmed. If they never landed, or the mailbox they went to has since been cleared, write in from the address the order was placed with and name the resource, and they are sent to that address again. Questions about what you are allowed to do once you own a script, such as editing files, running it across more than one server or passing it on, are answered under the licensing topic. The store terms and the privacy notice cover the written version.

Quick answers before you write

Reply channel: Email, to the address you leave on the form. That is the only route out.
Already bought it: Use the checkout email and quote the resource name from the order.
Files never arrived: Write in from the address the order was placed with and name the resource. The links are sent there again.
Still comparing: Name your framework and the systems already on your server.
Selling your scripts: Choose the creator listing topic and link us to your work.